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  • 734-615-2000
  • M-F, 8:00AM-5:00PM

  1. Pamela Gabel
    Executive Director

    Pam's favorite books? Murder mysteries of course!

    Pam Gabel serves as the Executive Director of the Shared Services Center at the University of Michigan. She has over 18 years of experience in the shared services field, having held leadership roles in 5 centers, spanning diverse industries including publishing, financial services, construction, and manufacturing. Her current position is her first in higher education. She has been involved in all phases of shared services from design and implementation to continuous improvement and on-going management. Pam earned a B.S. in Psychology from Penn State University and a Master of Divinity from the Lutheran Theological Seminary in Philadelphia.

  2. Shelly Hoffmann
    HR Operations Manager

    Stay tuned!

  3. Margaret Erickson
    HR Project Manager

    1999 National Restaurant Association Member!

    Margaret Erickson serves as the HR Group Manager for the Shared Services Center and provides leadership for the Employment Services, Data Management, Time & Leave, Benefit Transactions, HR Coordinators, and J1 Visa Request Teams. Margaret has been with the University since July 2014. Prior to coming to the University, Margaret has served as the Associate Vice President for Human Resources and Professional Development for Triton College, and the Director of Employee Relations for Davenport University. Margaret has also served as an independent consultant for human resources and organizational development. She holds a Master’s Degree in Organizational Management, a Bachelor’s Degree in Organizational Development from Spring Arbor University, and is a Certified Senior HR Professional.

  4. Dianne Morin
    Service Delivery Manager

    Lifelong Peanuts Fan!

    Dianne Morin serves as the Service Delivery Manager, Dianne has responsibility for managing the Human Resources and Finance Customer Care Centers, Facilities and Business Office, as well as the Travel and Expense Teams at the Shared Services Center. She began her career at the University of Michigan in 2011 at the Institute for Social Research where she managed operational projects and employee relations for the data collection organization. Before joining the university, Dianne had a long career in corporate leadership where she had oversight of client services and operations for a global company that offered solutions for the insurance industry. Dianne holds a Master of Business Administration and a Bachelor’s degree in Human Resource Management.

  5. Chris Nichols
    Accounting Manager

    Best marathon time = 3.24! Hopes to qualify for Boston!

    Chris Nichols serves as the Accounting Manager providing leadership and direction for Accounting Customer Service, Reconciliation and Accounts Receivable. Chris has held leadership roles in a number of areas including operations, finance and customer service, as well as, practice in management consulting and public accounting. After 20 years in private industry, he began his second career in higher education with the College of LSA in 2012. Chris joined the SSC Leadership team in 2016 to bring his combined campus perspective and business experiences to help solve customer challenges, gain efficiencies and evaluate new service offerings. Chris earned his Masters of Business Administration from the University of South Carolina and Bachelors in Accounting from Central Michigan University. He enjoys distance running, yoga, cooking, and spending quality time with his family.

  6. Adam Michoski
    Accounts Payable Manager

    Stay tuned!

  7. Derrick Skrycki
    Operations Manager

    Won first prize at the 8th Annual Wyandotte Street Art Fair in 2000

    Derrick serves as the Manager over Operations and Payables. Teams within Operations includes Service Management & Quality, Learning & Communications, Business Analytics, and Change Management. Teams within Payables includes Supplier Management, Payment Processing, and Research & Outreach. Derrick holds a Masters of Science in Accounting and Bachelors of Business Administration from Eastern Michigan University. He started his career in public accounting with Price Waterhouse Coopers within the audit and assurance practice. Derrick began his U-M career as a compliance auditor within Procurement Services in June of 2009. Derrick was also a part of the project team who helped plan, implement, and open the doors to the Shared Services Center in 2014 and then joined the Shared Services Center management team shortly after. Derrick enjoys anything to do with water activities, working on classic cars, and utilizing his storytelling / creative side in everyday life.

  8. Krista Schulte
    Lean Performance Consultant

    Won a pie contest with her Rustic Peach-Plum Kuchen

    Krista Schulte serves as a Lean Performance Consultant for the Shared Services Center. In this capacity, Krista assumes a leadership role in planning, coordinating, communicating and delivering Lean principles and programs for staff in the university’s 19 schools and colleges. In addition, she provides coaching and leadership to ongoing Lean project teams. Krista came to the University of Michigan in March 2015 from Visteon Corporation where she coached lean product development teams for over 10 years. Prior to that, she served at Visteon and Ford in different Engineering, Process Leadership, and Operations roles. Krista earned a B.S., Industrial & Operations Engineering and M.S.E., Engineering Management from the University of Michigan. She is also a Six Sigma Black Belt.

  9. Roxanne Ross
    Human Resources Administrator

    Coming Soon