How can we help you?

Incoming Payment Processing

Contact Incoming Payment Processing

When the University receives a payment that we are not able to identify, it is placed on the University’s Unallocated ChartFields.


Find a Missing Payment

If you have been expecting a payment, but haven’t received it yet, check the Unallocated Payment List (XLS)

Remember

To receive a monthly email with a list of all current unallocated payments join the MCommunity group.


Claim an Unallocated Payment or Request Help Searching for a Missing Payment

Email us and include the following information (if you don’t see it on the unallocated list):

Checklist
  • Journal Entry number if listed
  • Who issued the payment
  • Date of payment
  • Dollar amount of payment
  • Method of payment
  • Location of payment (physical address or bank account number)

I Received a Check That Does Not Belong to my Unit

Deposit the check into the proper ChartFields using the following chart:

For checks with no invoice number For checks with an invoice number
  • Account: 122500
  • Fund: 98000
  • Department: 000500
  • Program: 98040
  • Account: 615560
  • Fund: 99500
  • Department: 000500
  • Program: 90050

Once you deposited the check into the ChartFields, email us the Cash Receipt Ticket.


I Want to Let You Know I’m Expecting a Payment

When you know a customer will be sending in a payment, email us with the following information:

  • Name of sponsor/customer making the payment
  • Date of payment
  • Method of payment
  • Location of payment
  • Dollar amount
  • Identifying information:
    • Invoice number OR
    • Project/Grant Number OR
    • ShortCode