Service Overview

Accounts Receivable creates and sends invoices to general customers.

The general billing upload form is used to provide necessary billing information for general customer billings. Instructions for completing the form can be found on the instructions tab on the form as well as a document in MyLINC (Creating the Billing Upload File). The form can accommodate requests for up to 100 new billings with multiple customers as long as no additional billing support is required. If additional billing support is required, only one bill can be listed on the upload form.

How to Request Service

Have the following information available to complete your request:

  • previously created a general customer or found that one already exists for the customer you wish to bill
  • the completed General Billing Upload form
By phone:

Call the Shared Services Center at (734) 615-2000

By email:
  1. Attach a completed General Billing Upload form to an email message.
  2. Send the email to genrecinvoices@umich.edu.

Additional Resources

Frequently Asked Questions

  1. Where can I find the billing upload?

    The General Billing Upload can be found on the Forms page.

  2. Where do I send general receivable invoice uploads?

    General invoice uploads should be sent to genrecinvoices@umich.edu.

  3. How do I know the actual invoice number a customer received since the Statement of Activity shows a "BI" journal?

    In order to identify the actual invoice number, you will need to review the Statement of Activity AR Billing Detail Report or review the Statement of Receivables or Aging Report.

  4. Where can I find the Statement of Receivables and Aging Detail Reports?

    The Statement of Receivable report can be found at:

    • M-Pathways FINPROD:
      Main Menu ➨ Reporting Tools ➨ AR Reports ➨ Stat of Recv by Fund/Dept/Prog (or by Project/Grant)

    • Business Objects:
      Public Folders ➨ UM-Maintained ➨ Financials ➨ AR01 Accts Receivable and Billing ➨ AR01 AcctsRec Aging Detail by Fund, Dept, Program (or by Project Grant)

    • M-Reports:
      Research ➨ Outstanding Receivables
      FinMgmt ➨ Projects ➨ Outstanding Receivables

    The Aging Detail report can be found at:

    • M-Pathways FINPROD:
      Main Menu ➨ Reporting Tools ➨ AR Reports ➨ Aging Report by Fund/Dept/Prog (or by Project/Grant)

    • Business Objects:
      Public Folders ➨ UM-Maintained ➨ Financials ➨ AR01 Accts Receivable and Billing ➨ AR01AcctsRec Aging Detail by Fund,Dept,Program (or by Project Grant)

    • M-Reports:
      Research ➨ Outstanding Receivables
      FinMgmt ➨ Projects ➨ Outstanding Receivables