Service Overview

Accounts Receivable maintains general customer records, including creating, modifying, or inactivating general customers.

The unit will use the General Customer Upload to request a new general customer. Instructions for completing the form can be found on the instructions tab on the form as well as a document in MyLINC (Creating the General Customer Upload File). The form can accommodate requests for up to 100 new customers on one form.

How to Request Service

General Customer

  • For the unit to create a customer: send the completed General Customer Upload
  • To modify a customer: have the customer ID and new address information
By phone:

Call the Shared Services Center at (734) 615-2000

By email:
  1. Attach a completed General Customer Upload file to an email message.
  2. Send the email to

Sponsored Customer

Visit the Sponsored Programs website for additional information and resources.

Additional Resources

Frequently Asked Questions