Accounts Receivable receives and records payments from external customers for all the University of Michigan bank accounts. If the unit receives contact from a customer to alert them that they are sending a payment electronically, the unit should notify Accounts Receivable to ensure the payment is applied correctly and quickly.
How to Request Service
Have the following information available to complete your request:
- dollar amount of paying being sent
- issuer of payment
- date of electronic payment if provided
- any other distinguishing information for this payment
Call the Shared Services Center at 734-615-2000
Email the Shared Services Center at firstname.lastname@example.org to alert of an incoming electronic payment for non-sponsored funds.
Email the Shared Services Center at SPEFTpayments@umich.edu to alert of an expected electronic sponsored payment.
Frequently Asked Questions
A check was received by my unit for an invoice payment, what do I do?
The SPG requires that the check be deposited immediately. Please deposit the check to the AR chartfields. Account 615560, Fund 99500, Dept 000500, Program 90050. Please send an email to ARcollections@umich.edu letting the SSC AR Team that you have deposited the check, what invoice it is for and the cash receipt number for the deposit. This will allow the payment to be posted to the invoice timely.
An invoice payment was deposited by my unit to the unit chartfields, what do I do?
Please contact ARcollections@umich.edu. A collector will contact you to obtain information to write a journal entry from the unit’s chartfields to the AR chartfields so the payment can be applied to the invoice appropriately.
- How can I, or how can I instruct someone, to pay an invoice or pay U-M electronically?
Please contact email@example.com.
- I am expecting a customer to send an electronic payment to U-M, what should the customer reference on the electronic payment and is there someone that should be notified?
The customer should reference an invoice number if applicable or at minimum a project or shortcode. Any information related to expected payment can be emailed to firstname.lastname@example.org.