Service Overview

Accounts Receivable receives and records payments from external customers for all the University of Michigan bank accounts. If the unit receives contact from a customer to alert them that they are sending a payment electronically, the unit should notify Accounts Receivable to ensure the payment is applied correctly and quickly.

How to Request Service

Have the following information available to complete your request:

  • dollar amount of paying being sent
  • issuer of payment
  • date of electronic payment if provided
  • any other distinguishing information for this payment
By phone:

Call the Shared Services Center at 734-615-2000

By email:

General Customer
Email the Shared Services Center at electronicpmts@umich.edu to alert of an incoming electronic payment for non-sponsored funds.

Sponsored Customer
Email the Shared Services Center at SPEFTpayments@umich.edu to alert of an expected electronic sponsored payment.

Frequently Asked Questions