Assists unit administrators with processing faculty and staff appointment transactions. Assists employee’s with personal data changes. Provides assistance for employment verification requests. If resolution is not available within SSC, inquiry will escalate to University HR.
How to Request Service
Please have the following information available to complete your request:
- Be prepared to discuss the details of the concern and the outcome you are seeking.
Call the Shared Services Center at 734-615-2000, press #1, press #3
Email the Data Management Team (Transaction Support) at email@example.com with the information listed above.
Frequently Asked Questions
Why can't I create a PAR transaction?
You need the appropriate system access and training. Refer to the UL presentation on Personnel Action Request (PAR) at http://www.mais.umich.edu/groups/download/ITSUL201406PARDemo.pdf. For additional information, contact your Unit Liaison (UL).
Where can I get help to create a PAR?
Please reference Transaction Support, How to Request Service at htts://ssc.umich.edu/services/human-resources/transaction-support, for assistance.
How do I get further help with an unresolved HR transaction?
Please refer to the Urgent Request page at htts://ssc.umich.edu/services/human-resources/urgent-request/.
Can I see the status of my PAR transaction?
Yes. The PAR Data Selection report in MPathways is a great tool for units to track PAR transactions.
Where can I find the "Administrative Contacts List" for Appointing Departments?
Please use the HRRIS Job Aids information located at https://mfile.umich.edu/?path=/afs/umich.edu/group/presoff/hrrisrec/HRRIS_Job_Aids/.
How do I contact my HRRIS Service Team?
Contact the Shared Services Center at 734-615-2000, press #1, press #3. For urgent matters, please refer to htts://ssc.umich.edu/services/human-resources/urgent-request/.
I don't have a multi-function printer/scanner (MFD) to create pdf's for my HR supplemental documents. How do I complete the transaction?
You must include within the PAR Comments "Supporting documentation has been mailed". Attach a cover sheet with the text "PAR transaction ID######", followed with the text of "Emplid ########", in the upper right hand corner of cover sheet and send to HRRIS, 4073 Wolverine Tower, 1281. PAR Approvers may request a copy of the supporting documentation to Approve. Also, mailing the supporting documents into the address given will result in a delay of processing.