Campus-wide Phone Issues

We are experiencing issues with our phone system, if you are unable connect to 615-2000, please try 734-418-0198.

The SSC observes the official university holidays and season days. With the exception of monitoring for emergency transaction requests, the…

Campus-wide Systems Outage

Due to the campus-wide systems outage, the SSC is not able to perform most transactions. For emergency requests, please send…

Phone System Upgrade

New Phone System We are excited to announce that the Shared Services Center has implemented an upgraded phone system to take advantage…

SSC Closed July 4th

The SSC observes the official university holidays and season days. With the exception of monitoring for emergency transaction requests, the…

SSC (Onsite Operations only) & I-9 Centers Closing 1/25/23

Due to worsening weather & road conditions and out of concern for staff safety, the Shared Services Center (onsite operations…

SSC Will be Closed for Season Days

The SSC observes the official university holidays and season days. With the exception of monitoring for emergency transaction requests, the…

Phone System experiencing intermittent issues

There have been intermittent issues with the phone system that U-M uses for contact centers. We apologize if you experience…

SSC Closing at 10:30 am 06/23/2023

The SSC will be closing at 10:30 a.m. on Friday, June 23rd, so that staff may participate in an SSC…

SSC Closed May 6th

The SSC will be closed on Friday, May 6th, so that staff may participate in an SSC wide staff appreciation…