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Campus Wide Contact Center Phone Outage
Due to a campus wide contact center outage, we are unable to take your call at this time. Service requests…
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Season Days Closure & Special Hours
The SSC observes the official university holidays and season days. With the exception of monitoring for emergency transaction requests, the majority…
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We invite you to join us for a “Virtual Tour” of the new interface (TeamDynamix Client Portal) that is replacing ServiceNow CaseConnect.
As we have recently communicated, the Shared Services Center (SSC) is pleased to announce that as of Monday, August 3rd,…
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Service Request Tool Updates
As part of ongoing efforts to maximize your experience working with us, the Shared Services Center (SSC) is pleased to…
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On 8/3, the SSC will roll out a new tool for managing service requests.
What: We’re replacing ServiceNow with TeamDynamix to manage requests. When: Monday, August 3, 2020. Why: To create a simpler and smoother overall customer…
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Supplier Records & Reporting
Supplier Portal Update
UPDATE 5/31/21 – We are inviting select current suppliers to the University of Michigan to register for the supplier portal….
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Year End Cutoff Dates (FY 20)
As you know, the university’s fiscal year ends June 30, 2020. In order for the following types of financial transactions…
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The SSC is open and conducting business as usual
Please continue to utilize the SSC’s services, we are open and conducting business as usual. The only affected services are…
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Supplier Records & Reporting
Updated EFT Forms!
EFT forms (ACH and Wire) have been revised. Please use the revised versions in place of the previous forms. Please…
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SSC closed in the afternoon on July 25th.
The SSC (Shared Services Center) will be closed on July 25th, beginning at 12:30 pm so that staff may celebrate…
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