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Contact Us
  • 734-615-2000
  • sharedservices@umich.edu
  • M-F, 8:00AM-5:00PM

  1. Uncategorized

    As of September 30, 2020, ServiceNow has been retired and is no longer available.

    However, we are pleased to let you know that you can still view your historical ServiceNow cases using the ServiceNow…

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    We invite you to join us for a “Virtual Tour” of the new interface (TeamDynamix Client Portal) that is replacing ServiceNow CaseConnect.

    As we have recently communicated, the Shared Services Center (SSC) is pleased to announce that as of Monday, August 3rd,…

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    Service Request Tool Updates

    As part of ongoing efforts to maximize your experience working with us, the Shared Services Center (SSC) is pleased to…

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    On 8/3, the SSC will roll out a new tool for managing service requests.

    What: We’re replacing ServiceNow with TeamDynamix to manage requests. When: Monday, August 3, 2020. Why: To create a simpler and smoother overall customer…

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    Year End Cutoff Dates (FY 20)

    As you know, the university’s fiscal year ends June 30, 2020. In order for the following types of financial transactions…

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    The SSC is open and conducting business as usual

    Please continue to utilize the SSC’s services, we are open and conducting business as usual. The only affected services are…

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    SSC closed in the afternoon on July 25th.

    The SSC (Shared Services Center) will be closed on July 25th, beginning at 12:30 pm so that staff may celebrate…

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    Wire Payment Process Change

    Change to Wire Payment Process What is the change? ITS, Treasury, and the Shared Services Center have identified and tested…

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    J-1 Visa Processing Time Reminders

    Please submit new J-1 requests to Shared Services at least 8-10 weeks before the program start date.  This is the…

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    I-9 Special Events

    Need an I-9 Special Event? Units and Departments may request a Special I-9 Event by filling out the Special Event…

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