How can we help you?

Travel & Expense

Contact Finance Customer Care
  • For Chrome River support 734-615-2000 press 3, press 2 For Travel & Expense policy and Concur support 734-615-2000 press 3, press 3
  • M-F, 8:00AM-5:00PM

U-M will be upgrading its expense reporting system to a new software solution called Chrome River, with a targeted go-live date of August 1, 2024. Concur, the university’s current expense reporting system, will be retired on September 30, 2024. We strongly recommend reviewing the project website, take the available training: on demand training or live training sessions and make note of the key transition dates. You can add these dates to your Google calendar by clicking here to add the full calendar. Outlook users can download this .ics file and import it to an Outlook calendar.

New: SSC eForm Updates

  • We worked with a number of customers to develop an easy to use eForm for submitting expense report requests to the SSC. The SSC Expense Report Submission eForm is:
    • dynamic and adjusts to your report creation needs
    • ensures that all the required information is gathered for the SSC to process your request
  • A new template is also available to attach to the eForm for those that prefer to provide more detailed information. The main benefit of using the spreadsheet template is that you can easily enter large amounts of information, such as multiple expenses with various shortcodes. Please note that the same information is required whether using the template or eForm
  • Work instructions are available for utilizing the eForm and template
  • Beginning August 1, 2024 when Chrome River goes live, the SSC’s process will shift to the eForm (or template) being the only method for submitting expense report requests. **If your unit uses the OPS system to submit to the SSC, you will continue to follow that submission process

The [email protected] email address will not accept incoming mail beginning on August 1.

Remember

Want to know more about booking travel at U-M? Check out the Travel and Expense Reporting guidelines and policies located on Procurement’s website.

Travel & Expense services include creating reimbursement reports and reconciling PCard expenses in Concur for University faculty and staff.

Initiate service requests for the following expense types:

Below, you will find information here about the Non-Employee reimbursement process, and how to obtain a Travel Cash Advance.

Need help with identifying the information needed on receipts?  Visit the SSC Receipt Resource Page for examples that provide guidelines of SSC receipt standards.

Opt-in only Reimbursements & PCard Expenses

Prepare reports in Concur or reconcile PCards (to reimburse U-M employees for work-related expenses.)

Reimbursements
for Non-Employees

Process reimbursements for students or guests for expenses related to U-M business.

Complete the Travel Business Hosting Expense Report (TBHER) form.

The SSC offers an opt-in service for student/guest reimbursements which provides you with support, expense report creation, e-signature requests and voucher creation.

If your unit is not currently enrolled in the Student Guest Reimbursement Service, but you could benefit from this support, contact your unit’s SMQ representative at [email protected].

Travel Cash Advances

Obtain a Travel Cash Advance or Lump Sum Advance for faculty or staff.

Have Feedback for the Travel & Expense Team?

Let us know how we did