Contact | Shared Services Center

If you are a customer looking to contact the SSC regarding a ticket, or are requesting help with a transaction, please contact our Customer Care Center at 734-615-2000 or sharedservices@umich.edu.

We welcome inquiries from our business colleagues, partners, and guests about the Shared Services Center or specific service areas.

SSC Department Contacts

Accounting Services
chrisdn@umich.edu

Billing & Collections
chrisdn@umich.edu

Business Analytics
trinka@umich.edu

Business Office
mdupie@umich.edu

Change Management
trinka@umich.edu

Customer Care Service
dmmorin@umich.edu

Human Resources Operations
slhslh@umich.edu

Human Resources Services
tombjaso@umich.edu

Lean Consulting
kmshult@umich.edu

Learning & Communications
barkerk@umich.edu

Payments
amichosk@umich.edu

Customer Relationship Management (CRM)
barkerk@umich.edu

Supplier Records & Reporting
amichosk@umich.edu

Travel & Expense
dmmorin@umich.edu