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News & Updates

Contact Us
  • 734-615-2000
  • sharedservices@umich.edu
  • M-F, 8:00AM-5:00PM

  1. Recent Announcements

    1. Uncategorized

      As of September 30, 2020, ServiceNow has been retired and is no longer available.

      However, we are pleased to let you know that you can still view your historical ServiceNow cases using the ServiceNow…

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    2. Uncategorized

      We invite you to join us for a “Virtual Tour” of the new interface (TeamDynamix Client Portal) that is replacing ServiceNow CaseConnect.

      As we have recently communicated, the Shared Services Center (SSC) is pleased to announce that as of Monday, August 3rd,…

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    3. Uncategorized

      Service Request Tool Updates

      As part of ongoing efforts to maximize your experience working with us, the Shared Services Center (SSC) is pleased to…

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  2. Uncategorized

    On 8/3, the SSC will roll out a new tool for managing service requests.

    What: We’re replacing ServiceNow with TeamDynamix to manage requests. When: Monday, August 3, 2020. Why: To create a simpler and smoother overall customer…

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  3. Supplier Records & Reporting

    Supplier Portal Now Live!

    As of May 19, 2020, the SSC Supplier Management team implemented a supplier registration portal in M-Pathways to add new…

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  4. Uncategorized

    Year End Cutoff Dates (FY 20)

    As you know, the university’s fiscal year ends June 30, 2020. In order for the following types of financial transactions…

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  5. Uncategorized

    The SSC is open and conducting business as usual

    Please continue to utilize the SSC’s services, we are open and conducting business as usual. The only affected services are…

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  6. Supplier Records & Reporting

    Updated EFT Forms!

    EFT forms (ACH and Wire) have been revised. Please use the revised versions in place of the previous forms. Please…

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  7. Human Resources

    Verification of Employment Service – New Ways to Submit Requests!

    Verification of Employment Service – New Ways to Submit Requests! The Shared Services Center has added the functionality to allow…

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  8. Uncategorized

    SSC closed in the afternoon on July 25th.

    The SSC (Shared Services Center) will be closed on July 25th, beginning at 12:30 pm so that staff may celebrate…

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