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News & Updates

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  • 734-615-2000
  • sharedservices@umich.edu
  • M-F, 8:00AM-5:00PM

  1. Recent Announcements

    1. Uncategorized

      Year End Cutoff Dates (FY22)

      As you know, the university’s fiscal year ends June 30, 2022. In order for the following types of financial transactions…

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    2. SSC Closed

      SSC Closed May 6th

      The SSC will be closed on Friday, May 6th, so that staff may participate in an SSC wide staff appreciation…

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    3. Uncategorized

      High Request Volume for Travel & Expense

      The T & E team is at a 10 business day turnaround for reimbursement requests. We are working to resolve…

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  2. Uncategorized

    Campus Wide Contact Center Phone Outage

    Due to a campus wide contact center outage, we are unable to take your call at this time.  Service requests…

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  3. Uncategorized

    Season Days Closure & Special Hours

    The SSC observes the official university holidays and season days. With the exception of monitoring for emergency transaction requests, the majority…

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  4. General, Uncategorized

    Announcing SSC Organizational Changes

    We are pleased to announce some organizational changes within the Shared Services Center. Effective July 1st, 2021: – The SSC…

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  5. Uncategorized

    Year End Cutoff Dates (FY 21)

    As you know, the university’s fiscal year ends June 30, 2021. In order for the following types of financial transactions…

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  6. Uncategorized

    As of September 30, 2020, ServiceNow has been retired and is no longer available.

    However, we are pleased to let you know that you can still view your historical ServiceNow cases using the ServiceNow…

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  7. Uncategorized

    We invite you to join us for a “Virtual Tour” of the new interface (TeamDynamix Client Portal) that is replacing ServiceNow CaseConnect.

    As we have recently communicated, the Shared Services Center (SSC) is pleased to announce that as of Monday, August 3rd,…

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  8. Uncategorized

    Service Request Tool Updates

    As part of ongoing efforts to maximize your experience working with us, the Shared Services Center (SSC) is pleased to…

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