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Uncategorized
Year End Cutoff Dates (FY22)
As you know, the university’s fiscal year ends June 30, 2022. In order for the following types of financial transactions…
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SSC Closed
SSC Closed May 6th
The SSC will be closed on Friday, May 6th, so that staff may participate in an SSC wide staff appreciation…
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Uncategorized
Campus Wide Contact Center Phone Outage
Due to a campus wide contact center outage, we are unable to take your call at this time. Service requests…
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Uncategorized
Season Days Closure & Special Hours
The SSC observes the official university holidays and season days. With the exception of monitoring for emergency transaction requests, the majority…
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General, Uncategorized
Announcing SSC Organizational Changes
We are pleased to announce some organizational changes within the Shared Services Center. Effective July 1st, 2021: – The SSC…
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Uncategorized
Year End Cutoff Dates (FY 21)
As you know, the university’s fiscal year ends June 30, 2021. In order for the following types of financial transactions…
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Uncategorized
As of September 30, 2020, ServiceNow has been retired and is no longer available.
However, we are pleased to let you know that you can still view your historical ServiceNow cases using the ServiceNow…
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Uncategorized
We invite you to join us for a “Virtual Tour” of the new interface (TeamDynamix Client Portal) that is replacing ServiceNow CaseConnect.
As we have recently communicated, the Shared Services Center (SSC) is pleased to announce that as of Monday, August 3rd,…
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Uncategorized
Service Request Tool Updates
As part of ongoing efforts to maximize your experience working with us, the Shared Services Center (SSC) is pleased to…
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Uncategorized
On 8/3, the SSC will roll out a new tool for managing service requests.
What: We’re replacing ServiceNow with TeamDynamix to manage requests. When: Monday, August 3, 2020. Why: To create a simpler and smoother overall customer…
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