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Billing & Collections

Contact Billing & Collections
  • 734-615-2000 press 3, press 1
  • genrecinvoices@umich.edu
  • M-F, 8:00AM-5:00PM

Announcement

Year End Cutoff Dates (FY23)

As you know, the university’s fiscal year ends June 30, 2023. In order for the following types of financial transactions...

Accounts Receivable Policy

Find policy related documents to ensure proper process and compliance.

Bill an External Customer

Bill an external customer for a general, various sponsor, clinical trial or sponsored (federal and non-federal) activity.

Bill Another U-M Unit

Bill an internal U-M department through the Service Unit Billing process.

Incoming Payment Processing

Missing payments, unallocated payments, or to notify the SSC when a customer is planning to make a payment.

Collections

Status of an outstanding invoice and/or the collection process.

Customer Records

Find, modify, or add a customer record prior to sending a bill for goods or services.