How can we help you?

Billing & Collections

Contact Billing & Collections
  • 734-615-2000 press 3, press 1
  • M-F, 8:00AM-5:00PM

Accounts Receivable Policy

Find policy related documents to ensure proper process and compliance.

Bill an External Customer

Bill an external customer for a general, various sponsor, clinical trial or sponsored (federal and non-federal) activity.

Bill Another U-M Unit

Bill an internal U-M department through the Service Unit Billing process.

Incoming Payment Processing

Missing payments, unallocated payments, or to notify the SSC when a customer is planning to make a payment.


Status of an outstanding invoice and/or the collection process.

Customer Records

Find, modify, or add a customer record prior to sending a bill for goods or services.