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Leadership

Contact Us
  • 734-615-2000
  • sharedservices@umich.edu
  • M-F, 8:00AM-5:00PM

  1. Pamela Gabel
    Executive Director pgabel@umich.edu

    Pam's favorite books? Murder mysteries of course!

    Pam Gabel serves as the Executive Director of the Shared Services Center at the University of Michigan. She has over 18 years of experience in the shared services field, having held leadership roles in 5 centers, spanning diverse industries including publishing, financial services, construction, and manufacturing. Her current position is her first in higher education. She has been involved in all phases of shared services from design and implementation to continuous improvement and on-going management. Pam earned a B.S. in Psychology from Penn State University and a Master of Divinity from the Lutheran Theological Seminary in Philadelphia.

  2. Shelly Hoffmann
    HR Operations Manager slhslh@umich.edu

    Has spent most of her life in pools; lifeguarding, competitive swimming and coaching

    Shelly Hoffmann serves as the HR Operations Manager for the Shared Services Center. In this role, Shelly provides leadership for the Employment Services, Data Management, Time & Leave, Benefit Transactions, HR Coordinators, and J1 Visa Request teams. Shelly joined the university in April 2018 after spending 24 years in the automotive industry serving in various HR roles and having supported the launch and stabilization of a Global HR Shared Services team. Shelly holds both an MBA and MHSA from U-M, Ann Arbor and a Bachelor’s Degree in the Biological Sciences from the University of Illinois, Champaign-Urbana. Shelly resides in Ann Arbor’s Old West Side with her husband and children, enjoys swimming, hiking & camping with her family and can be found frequently walking her dog around the streets of A2.

  3. Dianne Morin
    Service Delivery Manager dmmorin@umich.edu

    Lifelong Peanuts Fan!

    Dianne Morin serves as the Service Delivery Manager, Dianne has responsibility for managing the Human Resources and Finance Customer Care Centers, Facilities and Business Office, as well as the Travel and Expense Teams at the Shared Services Center. She began her career at the University of Michigan in 2011 at the Institute for Social Research where she managed operational projects and employee relations for the data collection organization. Before joining the university, Dianne had a long career in corporate leadership where she had oversight of client services and operations for a global company that offered solutions for the insurance industry. Dianne holds a Master of Business Administration and a Bachelor’s degree in Human Resource Management.

  4. Chris Nichols
    Accounting Manager chrisdn@umich.edu

    Best marathon time = 3.24! Hopes to qualify for Boston!

    Chris Nichols serves as the Accounting Manager providing leadership and direction for Accounting Customer Service, Reconciliation and Accounts Receivable. Chris has held leadership roles in a number of areas including operations, finance and customer service, as well as, practice in management consulting and public accounting. After 20 years in private industry, he began his second career in higher education with the College of LSA in 2012. Chris joined the SSC Leadership team in 2016 to bring his combined campus perspective and business experiences to help solve customer challenges, gain efficiencies and evaluate new service offerings. Chris earned his Masters of Business Administration from the University of South Carolina and Bachelors in Accounting from Central Michigan University. He enjoys distance running, yoga, cooking, and spending quality time with his family.

  5. Adam Michoski
    Accounts Payable Manager amichosk@umich.edu

    Adam Michoski serves as the Accounts Payable Manager at the SSC and is responsible for managing the Accounts Payable and Supplier Management teams. Adam earned his B.S.in Accounting. He began his U-M career in 2012 in Accounts Payable and was on the team that helped open the SSC. Adam also served at the Finance Customer Care Center as a Supervisor when the Shared Services Center first opened and then transitioned back to Accounts Payable as Supervisor. Adam has experience in spearheading initiatives such as: the implementation of 3-way match, EDI electronic invoicing, the consolidation of Michigan Medicine AP and U-M Campus AP groups, and other process standardization and process improvement efforts.

  6. Derrick Skrycki
    Operations Manager dskrycki@umich.edu

    Won first prize at the 8th Annual Wyandotte Street Art Fair in 2000

    Derrick serves as the Manager over Operations and Payables. Teams within Operations includes Service Management & Quality, Learning & Communications, Business Analytics, and Change Management. Teams within Payables includes Supplier Management, Payment Processing, and Research & Outreach. Derrick holds a Masters of Science in Accounting and Bachelors of Business Administration from Eastern Michigan University. He started his career in public accounting with Price Waterhouse Coopers within the audit and assurance practice. Derrick began his U-M career as a compliance auditor within Procurement Services in June of 2009. Derrick was also a part of the project team who helped plan, implement, and open the doors to the Shared Services Center in 2014 and then joined the Shared Services Center management team shortly after. Derrick enjoys anything to do with water activities, working on classic cars, and utilizing his storytelling / creative side in everyday life.

  7. Krista Schulte
    Operational Improvement Manager kmschult@umich.edu

    Won a pie contest with her Rustic Peach-Plum Kuchen

    Krista Schulte serves as a Lean Performance Consultant for the Shared Services Center. In this capacity, Krista assumes a leadership role in planning, coordinating, communicating and delivering Lean principles and programs for staff in the university’s 19 schools and colleges. In addition, she provides coaching and leadership to ongoing Lean project teams. Krista came to the University of Michigan in March 2015 from Visteon Corporation where she coached lean product development teams for over 10 years. Prior to that, she served at Visteon and Ford in different Engineering, Process Leadership, and Operations roles. Krista earned a B.S., Industrial & Operations Engineering and M.S.E., Engineering Management from the University of Michigan. She is also a Six Sigma Black Belt.

  8. Roxanne Ross
    Human Resources Administrator roxross@umich.edu

    Coming Soon