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Uncategorized
Phone System experiencing intermittent issues
There have been intermittent issues with the phone system that U-M uses for contact centers. We apologize if you experience…
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Updates
TDx Update
Beginning December 8, 2022, the SSC will be updating the email address used by TeamDynamix notifications for Finance related tickets….
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Important Updates
SSC Closing at 10:30 am 06/23/2023
The SSC will be closing at 10:30 a.m. on Friday, June 23rd, so that staff may participate in an SSC…
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Uncategorized
Year End Cutoff Dates (FY22)
As you know, the university’s fiscal year ends June 30, 2022. In order for the following types of financial transactions…
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SSC Closed
SSC Closed May 6th
The SSC will be closed on Friday, May 6th, so that staff may participate in an SSC wide staff appreciation…
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Uncategorized
Campus Wide Contact Center Phone Outage
Due to a campus wide contact center outage, we are unable to take your call at this time. Service requests…
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Uncategorized
Season Days Closure & Special Hours
The SSC observes the official university holidays and season days. With the exception of monitoring for emergency transaction requests, the majority…
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General, Uncategorized
Announcing SSC Organizational Changes
We are pleased to announce some organizational changes within the Shared Services Center. Effective July 1st, 2021: – The SSC…
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Uncategorized
Year End Cutoff Dates (FY 21)
As you know, the university’s fiscal year ends June 30, 2021. In order for the following types of financial transactions…
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Uncategorized
As of September 30, 2020, ServiceNow has been retired and is no longer available.
However, we are pleased to let you know that you can still view your historical ServiceNow cases using the ServiceNow…
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