How can we help you?

Incoming Payment Processing

Contact Incoming Payment Processing
  • 734-615-2000 press 3, press 1
  • M-F, 8:00AM-5:00PM

When the University receives a payment that we are not able to identify, it is placed on the University’s Unallocated ChartFields.

Find a Missing Payment

If you have been expecting a payment, but haven’t received it yet, check the Unallocated Payment List (XLS)


To receive a monthly email with a list of all current unallocated payments join the MCommunity group.

Claim an Unallocated Payment or Request Help Searching for a Missing Payment

Email us and include the following information (if you don’t see it on the unallocated list):

  • Journal Entry number if listed
  • Who issued the payment
  • Date of payment
  • Dollar amount of payment
  • Method of payment
  • Location of payment (physical address or bank account number)

I Received a Check That Does Not Belong to my Unit

Is there an Accounts Receivable invoice number referenced?

AR invoices start with 1 & are 7 digits long (1200101) – OR – they start with 6 and are 6 digits long (605123)

Deposit the check into the proper ChartFields using the following chart:

For checks with NO AR invoice number For checks with an AR invoice number
  • Account: 122500
  • Fund: 98000
  • Department: 000500
  • Program: 98040
  • Account: 615560
  • Fund: 99500
  • Department: 000500
  • Program: 90050

Once you deposited the check into the ChartFields, email us the Cash Receipt Ticket.

I Want to Let You Know I’m Expecting a Payment

When you know a customer will be sending in a payment, email us with the following information:

  • Name of sponsor/customer making the payment
  • Date of payment
  • Method of payment
  • Location of payment
  • Dollar amount
  • Identifying information:
    • Invoice number OR
    • Project/Grant Number OR Shortcode
    • GL Account
      List of Account Codes for Journal Entry Use (XLS) lists all current account codes in the M-Pathways system and the restrictions on those account codes, based on Fund type. (Important! You will need to right-click the link and select the option to open it in a new window.)