When the University receives a payment that we are not able to identify, it is placed on the University’s Unallocated ChartFields.
Find a Missing Payment
If you have been expecting a payment, but haven’t received it yet, check the Unallocated Payment List (XLS)
To receive a monthly email with a list of all current unallocated payments join the MCommunity group.
Claim an Unallocated Payment or Request Help Searching for a Missing Payment
Email us and include the following information (if you don’t see it on the unallocated list):
- Journal Entry number if listed
- Who issued the payment
- Date of payment
- Dollar amount of payment
- Method of payment
- Location of payment (physical address or bank account number)
I Received a Check That Does Not Belong to my Unit
Is there an Accounts Receivable invoice number referenced?
AR invoices start with 1 & are 7 digits long (1200101) – OR – they start with 6 and are 6 digits long (605123)
Deposit the check into the proper ChartFields using the following chart:
For checks with NO AR invoice number | For checks with an AR invoice number |
---|---|
|
|
Once you deposited the check into the ChartFields, email us the Cash Receipt Ticket.
I’m Expecting a Payment
When your unit is expecting a payment, complete the Payment Notification eForm through the Team Dynamix Client Portal.
The eForm identifies all of the required fields for the payment to be applied timely and accurately, including:
- Name of sponsor/customer
- Date of payment
- Payment amount
- Invoice number, Project/Grant number or Shortcode
- GL account code