When the University receives a payment that we are not able to identify, it is placed on the University’s Unallocated ChartFields.

Find a Missing Payment

If you have been expecting a payment, but haven’t received it yet, check the Unallocated Payment List (XLS)

To receive a monthly email with a list of all current unallocated payments join the MCommunity group.

Claim an Unallocated Payment or Request Help Searching for a Missing Payment

Email us and include the following information (if you don’t see it on the unallocated list):

• Journal Entry number if listed
• Who issued the payment
• Date of payment
• Dollar amount of payment
• Method of payment
• Location of payment (physical address or bank account number)

I Received a Check That Does Not Belong to my Unit

Is there an Accounts Receivable invoice number referenced?

AR invoices start with 1 & are 7 digits long (1200101) – OR – they start with 6 and are 6 digits long (605123)

Deposit the check into the proper ChartFields using the following chart:

Once you deposited the check into the ChartFields, email us the Cash Receipt Ticket.

I Want to Let You Know I’m Expecting a Payment

When you know a customer will be sending in a payment, email us with the following information:

• Name of sponsor/customer making the payment
• Date of payment
• Method of payment
• Location of payment
• Dollar amount
• Identifying information:
  • Invoice number OR
  • Project/Grant Number OR
  • ShortCode