When an invoice is past due, we proactively reach out to sponsors and customers to collect the amount due in a respectful and efficient manner.

Email us should you receive any information regarding an outstanding invoice that could aide in the collection process or to inquire about an outstanding invoice. Please be sure to include the Invoice ID and/or Customer ID.

Check Outstanding Invoices

Monthly reports can be viewed in M-Pathways, Business Objects, or M-Reports or email us and we can assist you with running reports.

If you are new to these reports or unfamiliar with them, you might want to start with M-Pathways reports as they are easier to navigate and read and contain more information.

M-Pathways

• Main Menu > Reporting Tools > AR Reports > Stat of Recv by Fund/Dept/Prog
• Main Menu > Reporting Tools > AR Reports > Stat of Recv by Project/Grant
• Main Menu > Reporting Tools > AR Reports > Aging Report by Fund/Dept/Prog
• Main Menu > Reporting Tools > AR Reports > Aging Report by Project/Grant

Business Objects

• Public Folders > UM-Maintained > Financials > AR01 Accts Receivable and Billing > AR01 AcctsRec Aging Detail by Fund/Dept/Prog
• Public Folders > UM-Maintained > Financials > AR01 Accts Receivable and Billing > AR01 AcctsRec Aging Detail by Project/Grant

M-Reports

• Research > Outstanding Receivables
• FinMgmt > Projects > Outstanding Receivables

If you have an outstanding payment that we are not able to collect after 365 days, the invoice will ultimately become the responsibility of the department. We will reach out to you for your discretionary ChartFields at that time.