How can we help you?

Pay an Invoice

Contact Finance Customer Care

We process requests in the order they were received. If you have an urgent request, please contact 734-615-2000, press 3, press 1.

To ensure prompt payments, suppliers should submit invoices directly to the SSC rather than sending them to university departments.

Submit an Invoice

Email us ([email protected]) to submit an invoice for payment.

Caution

NOTE: If an invoice contains Protected Health Information (PHI) it cannot be submitted through email. It must be securely submitted through the US Postal Service.

U.S. Mail:
U-M SSC Accounts Payable
3003 S. State Street
Ann Arbor MI 48109-1282

Remember

To help ensure payment of your invoice in a timely manner, please make sure the invoice includes:

Checklist
  • A valid purchase order
    • A ShortCode and account number may be provided to process an invoice, in lieu of a purchase order number, but this does not comply with procurement policy for processing payment for goods and services. *Account: describes the type of activity that is being processed (Revenue or Expense Account). To download a list of valid account codes, click here
  • A remit address
  • A request for payment from the University of Michigan and not a university employee
  • A description of the goods or services (Itemized is preferred)
  • The cost of the goods or services provided (itemized is preferred)
  • The current total amount due (previous or balance forward balances are NOT included or paid)

The following will not be accepted as a valid invoice for payment:

Checklist
  • Statements
  • Order Confirmations
  • Packing Slips
  • Proforma Invoices
  • Quotes
  • Estimates
  • Order Acknowledgements
  • Service Orders
  • Delivery Tickets
  • Visibly Altered Invoices
Remember

Suppliers:  To find out the status of a payment, email the statement to: [email protected].

Email us at [email protected]. Please include the voucher number when a supplier or your department requests special handling for the delivery method of checks being paid from an invoice.

For payments where checks are not accepted as a payment method, please add banking payment information through the U-M Supplier Portal, or contact the SSC Supplier Management team at [email protected] to request an update. EFT/ACH (Electronic Funds Transfer/ Automatic Clearing House) payment updates are subject to banking verification.

Invoices submitted with a foreign remit address (except for Canada or the Virgin Islands) will be routed for draft payment or wire transfer. The requester who submitted the invoice or created the PO will receive an approval notification via M-Pathways. They must log in and systematically approve the voucher for payment via wire.

Remember

Banking information is housed on the supplier record. It must be submitted directly by the supplier via the supplier portal.

There is a $15 charge to pay by wire transfer.

Credit memos from suppliers to the University of Michigan are submitted through the same methods. They should include the same required information as an invoice. Once we receive the credit memo, we will enter the credit and allocate the funds back to the correct U-M department.

Email us at: [email protected]

US Mail: (Use this method if the request contains Protected Health Information.)
U-M SSC Accounts Payable
3003 S. State Street
Ann Arbor MI 48109-1282

Remember

To ensure that credits are allocated to the correct
U-M department, the memo must include the original invoice number and/or purchase order number.

If a voucher needs to be updated, corrected, or closed, email us at [email protected] and we can process your request.

Not sure this is what you are looking for?  Here are a few examples of these types of requests:

  • Payment handling changes
  • Invoice number corrections
  • Shortcode changes (Non-PO only)
  • Payment term change requests (requests over $10,000 require written procurement approval)
  • Close a voucher