How can we help you?

Personnel Changes

Contact HR Customer Care
  • 734-615-2000 press 1, press 3
  • ssc.hr.transaction.support@umich.edu
  • M-F, 8:00AM-5:00PM (Contact Centers Closed 1PM-2PM)
Viewing Human Resources’  How to Process PAR Transactions page may be helpful in understanding how to process these transactions.

When you need help with a PAR transaction, Contact us via eForm (Choose Data Management) or call us at 734-615-2000 press 1, press 3.

Caution

If your unit utilizes the HR Coordinator Service, Contact us via eForm (Choose HR Coordinators) or call us at 734-615-2000, press 1, press 3, press 1.

Please include the following information:

  • Type of HR appointment transaction
  • PAR Transaction number ( if applicable)
  • UMID

Urgent Assistance

Urgent assistance may be needed with PAR transactions if, for example, a PAR was submitted late and the employee will not receive a paycheck, or a job needs to be added to activate benefits.

Complete our eForm to request assistance with these PAR’S.  Once we receive your request you will receive a confirmation email.  Please include the following information:

Checklist
  • Type of HR appointment transaction (Example: cutoff, late PAR, Emergency)
  • PAR Transaction number ( if applicable)
  • UMID
  • Ticket number you received via email from Shared Services, if applicable

To re-assign a PAR approver complete our eForm.  Please include the following information:

Checklist
  • Transaction Category (example: Additional pay)
  • Uniqname of current approver
  • Uniqname of replacement approver
  • Reason for reassignment (example:  out of office, no longer in department)
  • List of pending transaction ID’s  requiring the reassignment

You are able to request the following types of changes (Legal Name, U-M Work Address, Social Security Number, Birth Date, Visa status, Citizenship Status, and Gender), using the Campus Address or Personal Data Change  eForm. This form guides you through exact steps you need to take depending on the type of personal data you need to change.

Remember

Exceptions:

  • If you are a current student and need to update any personal information, please visit the Registrar’s Office.
  • If you are a retiree, non-employee, or remote employee please do NOT fill out the eForm. Contact our Customer Care Team to process your request.

Please note that you will also need to update any personal changes directly with TIAA and Fidelity Investments, if you participate in any U-M retirement savings plans.

Call TIAA at 1-800-842-2252
Call Fidelity Investments at 1-800-343-0860″

Customer Care Team: 734-615-2000 press 1, press 1

Batch processing allows us to upload changes to the M-Pathways system for multiple employees at one time.  When you have 20 or more of the same type of action to process, using a batch process can save you considerable time.  We currently offer batch processing for:

  • One-time additional pay
  • Work address/phone changes

The HR Batch Toolkit Overview provides an overview of the process. Instructions and templates for the batchload processes can be found by navigating to either the Address Batch or Additional Pay pages or by contacting the HR Data Management Team: (ssc.hr.batch.toolkit@umich.edu) and we will send the appropriate template for submitting the batch load.

Keeping personnel folders up to date includes submitting annual performance and probationary reviews, letters of commendation, and special recognition awards.  Please mail documents to:

SSC Personnel File Only
3003 South State Street
Ann Arbor, MI 48109-1271