Verification of Employment (VOE) is a process used to review and verify employment history. This information is often used by banks, mortgage lenders, and government agencies. The SSC offers VOE services for past and present employees, including those from the Ann Arbor, Flint, and Dearborn campuses, the health system, retirees, and temporary employees.
The SSC utilizes a third party verification service, Vault Verify for many employment verification requests. Vault Verify is a secure, automated employment and income verification service. They help ensure quick and easy confirmation of employment and income history are fulfilled through their secure, online service. The Vault Verify service includes a pre-screening process of each requester to ensure that only authorized parties, who have permissible purpose to obtain
This excludes Public Service Loan Forgiveness (PSLF) and former employee requests. These requests will be processed by the SSC.
Please note that the SSC is unable to provide the following verifications:
- Specific information on appointments
- Creditworthiness & evaluation questions
- Continuation of employment or future earnings
- Ability to work remotely/work from home
- Emailed verification of employment requests
- U-M student information/status (e.g. graduation, fellowships, internships, verification of education)
- Credentialing/privileging requests for medical staff
- Verification of future employment changes (e.g. retirement date, pay rate changes, hire/termination date, etc)
- Specific job descriptions or duties not outlined by University Human Resources
- Reason for leaving or rehire status
- Information for university relationships that are: Affiliated, Sponsored Non-Employee Taxable Services, or PeoplePay
- U-M Service As Credit To Retire From the State of Michigan (Or Other States)
How to Submit an Employment Verification Request:
Choose the section below that applies to you as the person submitting the employment verification request:
To obtain verification of employment for University of Michigan employees, including income, visit www.vaultverify.com and use code 65100. You will have the option to receive both an employment verification report and employment verification letter.
If you have not worked with Vault Verify previously, follow the steps below to get started:
- Click ‘Start a Verification’
- Click ‘Register Now’ under Employee.
- Complete the short registration form in its entirety
- Credentials will be delivered by secure email within an average of 1 hour.
Need Additional Assistance? Please contact Vault Verify Monday through Friday 8:00 am to 8:00 pm (Eastern).
- Email: [email protected]
- Telephone: (407) 378-6203
- Or chat on the Vault Verify website
If you obtain an employment/income verification through Vault Verify and require additional information, you should use the information above to contact Vault Verify. Your request for additional information will be sent to us and expedited. Additional information requests received through Vault Verify are typically completed within 1 – 2 business days.
Public Service Loan Forgiveness (PSLF)
Use the information from our PSLF page to submit your request. PSLF certifications can be submitted through the PSLF Help Tool or the PSLF eForm. You only need to select one method to submit your request, and if you utilize the PSLF Help Tool to submit for an electronic signature, you do not have to notify the Shared Services Center of your submission. Please make sure you are logged in with your University uniqname and password.
Former employees can request documentation of their previous employment with U-M via eForm. To submit a request, complete the eForm, then upload a signed authorization form with any other forms needing completion to the signed authorization.
General Employment Verification
This option is designed to provide three types of verification:
- General verification report (Example: Link)
- Other/Miscellaneous
- Public Service Loan Forgiveness (PSLF)
Do you have an employment verification request that fits the description above? If so, please select the appropriate option in the eForm and upload your form(s). We will complete and distribute your employment verification as requested.
Public Service Loan Forgiveness (PSLF)
Use the information from our PSLF page to submit your request. PSLF certifications can be submitted through the PSLF Help Tool or the PSLF eForm. You only need to select one method to submit your request.
- If you utilize the PSLF Help Tool to submit for an electronic signature, you do not have to notify the Shared Services Center of your submission.
- You do not need to submit a signed authorization form if you submit a PSLF request; your signed copy of page 1 of the PSLF certification/application will act as the authorization form.
U-M Service as a Credit to Retire from the State of Michigan (or another state)
If you used to work at the University of Michigan and now work for the state of Michigan, you can receive credit for the time you worked at U-M for your eligibility to retire from the state. However, service with the State of Michigan does not count as service to retire from U-M.
If you work for a state other than Michigan, check with your current employer to determine if they will allow you to receive credit to retire based on your time worked at the University and what information they require to confirm employment.
Requests regarding the use of U-M Service as credit to retire from the State of Michigan (or another state) are processed by the Payroll Office. Click here for instructions on how to submit your request.
This section applies to you if you are a:
- Bank
- Lender
- Financial Institution
- Prospective Employer
- Auto Dealership
- Property Manager
- Landlord
- Background Screening Firm
- Other Commercial Institution
To obtain verification of employment and/or income for University of Michigan employees, please visit www.vaultverify.com and use code 65100.
If you have not worked with Vault Verify previously, follow the steps below to get started:
- Click ‘Start a Verification’
- Click ‘Register Now’ under Commercial Verifier.
- Click ‘Register Now’.
- Complete the short registration form in its entirety
- Credentials will be delivered by secure email within an average of 1 hour.
Need Additional Assistance? Please contact Vault Verify Monday through Friday 8:00 am to 8:00 pm (Eastern).
- Email: [email protected]
- Telephone: (407) 378-6203
- Or chat on the Vault Verify website
If you obtain an employment/income verification through Vault Verify and require additional information, you should use the information above to contact Vault Verify. Your request for additional information will be sent to us and expedited. Additional information requests received through Vault Verify are typically completed within 1 – 2 business days.
This section applies to you if you are a:
- State Agency
- County Agency
- Government Agency
- Social Service Agency
- TANF
- SNAP
- HHS
- Veterans Affairs
- CMS
- Other Government Agency
To obtain verification of employment for University of Michigan employees, including income, please visit www.vaultverify.com and use code 65100.
If you have not worked with Vault Verify previously, follow the steps below to get started:
- Click ‘Start a Verification’
- Click ‘Register Now’ under Government Verifier.
- Complete the short registration form in its entirety
- Credentials will be delivered by secure email within an average of 1 hour.
Need Additional Assistance? Please contact Vault Verify Monday through Friday 8:00 am to 8:00 pm (Eastern).
- Email: [email protected]
- Telephone: (407) 378-6203
- Or chat on the Vault Verify website
If you obtain an employment/income verification through Vault Verify and require additional information, you should use the information above to contact Vault Verify. Your request for additional information will be sent to us and expedited. Additional information requests received through Vault Verify are typically completed within 1 – 2 business days.
Please use this eForm if you are an insurance company seeking employment information for an insurance claim on behalf of a current or former employee. You will be asked to provide the following information: employee name, DOB, SSN, or UMID. You will need to include a copy of the employee’s authorization and the claim forms for completion.
Questions?
Contact Vault Verify Monday through Friday 8:00 am to 8:00 pm (Eastern).
Email: [email protected]
Telephone: (407) 378-6203
Or chat on the Vault Verify website
