How can we help you?

Benefits

Contact HR Customer Care
  • 734-615-2000, press 1, press 1
  • sharedservices@umich.edu
  • M-F, 8:00AM-5:00PM

As an employee of the University of Michigan, we know you want peace of mind and clarity about your benefits. We are here to answer your questions, and ensure that you have the information you need.

Detailed information on benefit programs, costs, and eligibility can be found on the University Human Resources (UHR) website. Additionally, we are happy to assist you in navigating through important benefit resources.

There are multiple ways to discuss your questions with one of our benefits experts:
1.  Ask Us a question via eForm.
2.  Call 734-615-2000, press 1.

Enroll in my benefits

Newly hired or newly eligible benefits enrollment are completed online. Here are some quick directions to get you started:

  1. Go to Wolverine Access Gateway (wolverineaccess.umich.edu)
  2. Enter “Benefits” in the search bar
  3. Click Search
  4. Enter your uniqname and UMICH (Level-1) password; Two-factor (Duo) for Weblogin is required
  5. Click the Benefits Self-Service tile

 


Change my benefits

Already enrolled, but need to make a change to your benefits?  Each year, employees have the opportunity to make changes to their benefit plan elections during the annual Open Enrollment period. Otherwise changes may only be made if an employee experiences a qualified family status change such as: birth, marriage, job termination, etc. The changes allowed are different for each event. Use the following links below to get you to the right place.

There are many reasons you may want to change your benefits mid-year outside of open enrollment. Listed below are links to specific life events requiring you to update your benefits.


Open Enrollment

Every year, usually in late October, you have the opportunity to review your benefits and make changes for the upcoming year online for your health, dental, vision, legal services plans and flexible spending accounts. ​​You will receive an email from The Benefits Office when Open Enrollment books are available online in early October or contact the HR Contact Center at 734-615-2000, press 1 for Open Enrollment information.